Legal Intake & Client Acquisition · Nationwide

We Deliver Signed, Retained Clients.

Arkwell manages the complete intake lifecycle: first contact, qualification, multi-channel follow-up, and retainer execution. Your firm receives retained clients ready to work. You only pay for results you approve.

$0
Upfront Cost
48 hrs
Rejection Window
1–3%
Of Expected Revenue
5 Days
Go-Live After Onboarding
Three Ways to Work
With Arkwell

Whether you need us to sign your existing leads, run entire campaigns, or cover your phones after hours — we adapt to where you need us.

01
Core Service

Retainer Delivery

Your firm sends leads. We qualify, sign, and deliver retained clients. Includes old lead reactivation, missed call recovery, and full documentation.

  • Phone, SMS & email follow-up
  • Qualification against your exact criteria
  • E-sign retainer executed during the call
  • Old lead & missed call reactivation included
  • Call recordings & reporting included
  • 48-hour rejection window. No charge if rejected.
Request Information →
02
Growth Service

Full Campaign Management

We run ads, generate leads, sign retainers, and deliver. Your firm does nothing except work the cases. Ad spend is funded directly by you with no markup.

  • Landing page build & management included
  • Facebook & Google ad campaigns
  • Lead generation & multi-channel follow-up
  • Retainer signing & conversion tracking
  • Full reporting, weekly and monthly
  • Optional backend revenue share (10–15%)
Request Information →
03
Support Service

Overflow & After Hours

Calls roll to us automatically when your team is unavailable. Answered in your firm's name. Billed per minute, so you pay only for what you use.

  • Live answering in your firm's name
  • Lead qualification on every call
  • SMS & email follow-up included
  • Message delivery & monthly usage report
  • No setup fee · No minimum · No long-term contract
  • Business hours, after hours, weekends & holidays
Request Information →
Priced by Case Value.
Not by Campaign Name.

Tell us the average case value and we confirm your tier instantly. Every campaign fits one of three tiers. You approve every retainer before payment is triggered.

STANDARD

Standard Cases

Average Case Value: Under $50,000
Auto Accident, Slip and Fall, Workers Comp, General PI, Simple Mass Tort
Our fee typically represents 3%–4% of expected attorney revenue.
MID VALUE

Mid-Value Cases

Average Case Value: $50,000 to $200,000
Serious Injury PI, Standard Mass Tort, Foster Care, Institutional Abuse
Our fee typically represents 2%–3% of expected attorney revenue.
PREMIUM

Premium Cases

Average Case Value: Over $200,000
Youth Abuse, Sexual Abuse Litigation, Catastrophic Injury, Wrongful Death, Complex Mass Tort
Our fee typically represents under 1% of expected attorney revenue.
$0
Upfront Cost
48hr
Rejection Window
Net 15
Payment Terms
100%
Performance-Based

You approve every retainer before payment is triggered. Reject within 48 hours with no charge and no questions asked. No upfront deposits or retainers required to start. All rates in USD. Custom structures available on request.

Stack What You Need

Available with any service package. Add or remove anytime.

Bilingual Intake

Full intake services available in English and Spanish.

Dedicated Agent

One agent assigned exclusively to your account.

Advanced Reporting

Deep conversion data and intake efficiency insights.

CRM Integration Setup

Connect our intake directly into your existing CRM.

Rush Retainer Signing

Priority e-sign handling within 1 hour of lead.

SMS & Email Sequences

Automated nurture for unsigned and pending prospects.

QA and Call Review Program

Scored call reviews, agent coaching, and performance reports.

What We Are — And What We're Not

Arkwell is not an answering service. We are a client acquisition partner focused on retained, revenue-generating clients.

We Are NOT
We ARE
An answering service that just takes messages
A client acquisition partner that delivers signed retainers
A warm transfer company that passes along calls
A full-cycle intake operation — we complete and deliver
A law firm or attorney referral service
A compliant intake operation under attorney supervision
A generic call center with no legal knowledge
A legal-specific intake team trained per campaign type
A company that sells unqualified bulk leads
A quality-first operation — you approve every retainer before paying
Dependent on one tort campaign to survive
Campaign-agnostic — any practice area, any case value tier
Any Campaign. Any Practice Area.

We price by case value — not by campaign name. Tell us the average case value and we confirm your tier instantly.

Mass Tort — Active Campaigns
Roundup / Herbicide
Youth / Sexual Abuse
AFFF / Firefighter Foam
Hair Relaxer
Social Media Addiction
Ozempic / GLP-1
Depo-Provera
NEC Baby Formula
Suboxone Dental
Paraquat Herbicide
Talcum Powder
CPAP / Sleep Apnea
Tylenol / Acetaminophen
+ Any emerging tort — tell us the case value
Personal Injury
Auto Accidents
Rideshare Accidents
Slip & Fall
Workers Compensation
Medical Malpractice
Catastrophic Injury
Wrongful Death
Product Liability
Arbitration Claims
BIPA — Biometric Privacy
TCPA — Robocall / Text
Junk Fee Arbitration
Employment Arbitration
Consumer Contract
FCRA Credit Reporting
Data Breach Claims
Other Practice Areas
Social Security Disability
Immigration
Criminal Defense
Family Law
Bankruptcy
Estate Planning
Lemon Law
Custom — Contact Us
Our CRM/CMS Integrations

Keeping your law firm organized and your clients' information secure. We integrate with the tools you already use.

zapier
SmartAdvocate®
salesforce
LITIFY
LEADDOCKET
Law Ruler
GrowPath
Filevine
Clio
CASEpeer
CCaptorra
+ Your CRMWe integrate with any system

Don't see your software? No problem — we integrate with any CRM, CMS, or case management system your firm uses.

Built Different. Built to Deliver.

We manage the complete intake lifecycle from first contact through retainer execution. Law firms receive retained clients ready to work.

Why Partners Choose Arkwell

We're not a 400-person warehouse with headsets. We're a client acquisition partner built to deliver signed retainers, not warm transfers. Performance-based pricing means you never pay for leads that don't convert. No upfront cost. No long-term contracts. No excuses.

$0
No Upfront Cost
Pay only for approved signed retainers
48hr
Rejection Window
No charge if you reject within 48 hours
N15
Net 15 Terms
Payment due 15 days from invoice
5d
Go Live in 5 Days
From completed onboarding to first call
EN/ES
Bilingual Intake
English & Spanish available
🔗
Partner Portal
Real-time deliveries, reports & invoices
Our Sales & Onboarding Process
01

Send Rate Card

Day 1

We share our rate card and ask one question: what is your average case value?

02

Personalized Quote

Same Day

Based on your tier, we send a personalized quote with exact pricing — Option A and Option B.

03

Service Agreement

Upon Acceptance

Client selects option and signs electronically. Service agreement sent same day.

04

Onboarding

1 – 3 Days

We collect your intake criteria, retainer documents, lead flow details, and CRM info.

05

Campaign Setup

2 – 3 Days

DID numbers assigned, routing confirmed, intake script built, CRM delivery configured.

06

Test Call & QA

Pre-Launch

Test call completed, quality confirmed, portal access sent. Everything verified before go-live.

07

Go Live

Within 5 Days

Your intake is live. Every lead contacted, qualified, and signed — delivered to your portal.

08

Ongoing Reporting

Weekly + Monthly

Leads, qualifications, signed retainers, disqualified with reasons — all in your portal.

Everything You Need. One Dashboard.

Every partner gets a white-labeled portal. Log in to see call recordings, lead pipeline, reports, and invoices.

📄

Signed Retainers & Documents

Every executed retainer, filed and accessible the same day it's signed.

📊

Performance Dashboards

Real-time pipeline, call recordings, and conversion data. Weekly and monthly reports delivered automatically.

💳

Invoicing & Payments

Transparent invoicing with Net 15 terms. View history and download receipts instantly.

What Our Partners Say

Every retainer we've received has been clean — signed, qualified, and ready to litigate. The 48-hour rejection window gives us total confidence.

Co-Counsel Partner
Mass Tort Firm, FL

We switched our entire PI campaign intake to Arkwell. They handle the ads, the leads, and the signing. We just work the cases.

Director of Intake
Personal Injury Firm, TX

The partner portal alone is worth it. Every delivery, every report, every invoice — without sending a single email.

Managing Partner
Legal Marketing Agency, CA
Your Next Signed Client
Is One Call Away.

Schedule a 15-minute discovery call. No commitment, no pressure. Just a conversation about how Arkwell can plug into your operation.